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Questions or concerns

1. How long does shipping take?

Shipping standard times are 5-7 business days, including 2 days for processing. If you have any further questions or concerns, please feel free to contact us.

2. Can I return or exchange a product?

All sales are final with our products for the health and safety of our suppliers because the products cannot be resold or used after being received by the customer. However, exchanges are accepted. If you have any questions or concerns regarding returns or exchanges, please email us.

3. Do you offer international shipping?

Yes, we offer international shipping. Please note that shipping times may vary depending on the destination country. For more information on international shipping, please contact us.

4. What payment methods do you accept?

We accept various payment methods, including credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. If you have any questions about payment options, please email us.

5. How can I track my order?

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track your order on our website or the shipping carrier's website. If you haven't received a tracking number or have any issues with tracking your order, please contact us.


If you feel your questions were still not answered, please send us an email to our 24/7 Customer service at and we will respond shortly.


Thank you.

Customer Service at RMT